Terrible experience ever

by sherry ahmari on April 21, 2011

Company Name:: Remax

In a hot selling market, I got the short end of the stick when I decided to list my home with Edith Chan. She seemingly looked professional, sporting a mercedez, that for my naive self seemed a sign of success. She made promises of potential and the hopes of many offers. I decided to see what this lady does on a random visit to a showing on Sunday. Thats where I found the potential buyer at my door without an agent. They continued to ask me who I am and so on. I being very eager to sell continued my path to show the home. An hour later the buyers left and I locked up and left. Furious with this scenario I called my agent and expressed my concern to hear of nothing but excuses in return. This back and forth situation went on for nine months. The last month I decided to just forget the whole thing and rent the home. She refused to return the keys and walked in on my tennants and asked them to leave the premises for showings. I called this lady one last time to be hung up on and made another promise to drop off the keys sometime soon. I just wanted to have you the sellers read this experience and remember DO NOT LIST with EDITH CHAN. she does not deliver and is extremely rude and unprofessional.

This post was submitted by sherry ahmari.

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Tommy May 2, 2011 at 6:52 am

Hi Sherry,

I’m very sorry to hear about your terrible experience. Sometimes, listing with a smaller volume Realtor is better because they will be able to devote more time and attention to you. High volume Realtors need to prioritize their time and may not give you the same level of service. In either case, consider a shorter term listing contract at first so you can evaluate their performance before commiting further.

I hope you were able to sell your house at the price you wanted. If I can be of any help to you, please contact me.

Tommy Soong
Sutton Group – 1st West Realty